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email Scam Notice  - Nov. 3, 2011

Recently, we have received reports of a fraudulent email message being sent to members, claiming to be from Visa Customer Service, as well as listing Police Federal Credit Union in the communication header.
The email states that the member's credit card has been blocked, citing a possible illegal transaction, and a sum of money has been, “removed”. There is a link, prompting the user to click to, “View your credit card Statement online,” and to, “Immediately contact your bank.”
Messages such as this, often times link to malicious software that is loaded to your computer when the member clicks the link, or links to a spoof page, where personal account information is requested.
Please be aware that this is one of the trends of fraudulent activity -
do not click the link or provide any information.

Please note that Police Federal Credit Union will never initiate an outbound communication with you by phone, email, or text message requesting your personal information, account number, PIN/passwords, or other confidential information.

As it paramount that we safeguard your private information, please remember that you also play a role. If you feel an email, phone call, text message or any communication claiming to have come from the credit union is fraudulent, please contact us so that we may investigate.

If you have responded to this or a similar email or phone call and provided any confidential account information, notify Police Federal Credit Union immediately about the scheme. Police Federal Credit Union will assist you in changing your account's PIN and help you take any other action necessary to protect your account.


***Don't become a victim, check out the FBI Internet Fraud page for tips on avoiding becoming a statistic, and what you can do if you are, or suspect you may the victim of identity theft or fraud.***

For more information on "Phishing" from the Federal Trade Commission (FTC), please
 click here .




Phishing Scam Notice

Recently, we have received reports of fraudulent automated and text messages being sent to cell phones, claiming to be from the credit union, indicating member's debit/credit cards have been deactivated. This is a phishing scheme where, in order to reactivate the card(s), the member must call the number provided in the message, at which point the member's account number and PIN are requested. Please be aware that this is one of the latest trends of fraudulent activity - do not provide any information.

Please note that Police Federal Credit Union will never initiate an outbound communication with you by phone, email, or text message requesting your personal information, account number, PIN/passwords, or other confidential information.

As it paramount that we safeguard your private information, please remember that you also play a role. If you feel an email, phone call, text message or any communication claiming to have come from the credit union is fraudulent, please contact us so that we may investigate.

If you have responded to this or a similar email or phone call and provided any confidential account information, notify Police Federal Credit Union immediately about the scheme. Police Federal Credit Union will assist you in changing your account's PIN and help you take any other action necessary to protect your account.


***Don't become a victim, check out the FBI Internet Fraud page for tips on avoiding becoming a statistic, and what you can do if you are, or suspect you may the victim of identity theft or fraud.***

For more information on "Phishing" from the Federal Trade Commission (FTC), please
 click here .

9100 Presidential Pkwy, Upper Marlboro, MD 20772 :: Phones: (301) 817-1200, (877) ARU-PFCU, (877) 278-7328 :: Fax: (301) 817-1230
Hours of Operation: Upper Marlboro Branch - M-F 9am-4pm (drive-thru M-F 8am-6pm; Sat. 8:30am-12:30pm); DC Branch - M-F 8am-3pm